Copyright & IP Policy

Last updated August 7, 2026

Customers design the products we print, and our Terms of Service require them to have the rights to everything they upload. If someone used your work anyway, here's how to tell us — we take valid notices seriously and act on them quickly, including removing content and halting production of unshipped orders.

Reporting copyright infringement (DMCA)

To report content that infringes your copyright, send a notice under the Digital Millennium Copyright Act (17 U.S.C. §512) to our designated agent:

Your notice must include:

identification of the copyrighted work you claim is infringed (or a representative list, if there are several);
identification of the material you claim is infringing and enough information for us to locate it (a URL, order number, or product listing);
your name, mailing address, phone number, and email;
a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law;
a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act for them; and
your physical or electronic signature.

Knowingly misrepresenting that material is infringing can make you liable for damages under 17 U.S.C. §512(f). If your complaint is about a trademark, right of publicity, or something else that isn't copyright, use the same contact and include the equivalent details — we handle those too.

What we do with a valid notice

We act expeditiously: we remove or disable access to the identified content, halt production and cancel unshipped orders bearing it where appropriate, notify the customer who submitted it, and keep records of the enforcement action. We also maintain and enforce a repeat-infringer policy: accounts that repeatedly infringe are terminated.

Counter-notices

If your content was removed and you believe that was a mistake or misidentification, you may send our agent a counter-notice containing: identification of the removed material and where it appeared; your name, address, and phone number; a statement under penalty of perjury that you have a good-faith belief the material was removed by mistake or misidentification; a statement consenting to the jurisdiction of the federal district court for your address (or, if outside the US, any judicial district in which we may be found) and that you will accept service of process from the person who filed the original notice; and your physical or electronic signature. Unless the original claimant files a court action, we may restore the material in 10 to 14 business days.